Shipping policy

At The Kavacha, we strive to deliver your orders safely and efficiently. Please read our shipping policy carefully before placing an order.

Order Processing

  • Orders are processed after successful payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.
  • During festive seasons, special sales, or periods of high order volume, processing and delivery timelines may take longer than usual.

Shipping Timeline

  • Standard delivery timelines may vary depending on your location and courier service availability.
  • Delivery timelines are estimates and may be affected by circumstances beyond our control, including courier delays and other unforeseen circumstances.

Shipping Charges

  • We offer Free Shipping above ₹3,000 across India
  • For orders below the applicable free-shipping threshold, shipping charges, if applicable, will be displayed during checkout before payment is completed.

Delivery Attempts

Our shipping carriers will make up to three delivery attempts to deliver your order.

If delivery remains unsuccessful after the available attempts, the package will be returned to us.

If you wish to have the returned parcel reshipped, the applicable reshipping charges will be borne by the customer.

Instant Shipping

For customers within Bangalore, instant delivery through Porter / Dunzo may be arranged at an additional cost.

Subject to availability and working hours, instant delivery can be arranged within approximately 24–30 hours of placing the order.

Additional charges for this service will be applicable and will be communicated before arranging the delivery.

Order Tracking

Once your order has been shipped, you may receive shipment and tracking details through the contact information provided at the time of placing your order, where applicable.

You can use the tracking information provided to check the status of your shipment.

Delivery

Please ensure that the shipping address, phone number, and other delivery details provided during checkout are accurate and complete.

Incorrect or incomplete information may result in delivery difficulties or delays.

Liability

The Kavacha is not liable for delays caused by the courier company.

In the event of a courier-related delay, The Kavacha will escalate the issue with the concerned courier company and request them to expedite the delivery.

Returns and Refunds

Please refer to our Return & Exchange Policy for complete information regarding eligible returns, exchanges, and applicable conditions.

Contact Us

For any shipping-related queries, please contact us through the contact details provided on our website.

The Kavacha

5th Cross, Balaji Layout, Mallathahalli, Bangalore – 560056
Phone: +91 88840 36664
Email: Thekavacha.sareehouse@gmail.com